Thankful this brute arrived intact. Literally just sitting alone in a large box without any packaging I'm shocked the arms didn't arrive bent and the welds arrived intact - kudos to UPS! The product itself meets expectations but holy moses am I shocked the thing actually worked given the shipping.

This unit is much better than my copper Counterflow Wort Chiller WC90 and was easy to install.

Fortunately I tested the Counterflow chiller prior to brew day because it leaked at one of the welded connections from the inner coil (would be wort). I received a replacement quickly though and tested it with no issues. The second unit is working well.

I'm surprised this survived shipping. It looked like Ace Ventura delivered it. Package consisted of the product dropped loose fitting into a cardboard box without any packaging materials. It does not sit flat due to the TC fittings I'm sure some folks will received damaged products as I had one fitting that punched through the side of the box presumably in transit. -1 star for huge potential for shipping issues and lack of sufficient packaging. The chiller on the other hand was well named this thing is a beast. Welds look perfect and you can tell it was assembled with care. Went with a SS CFC chiller due to the hard water supply at my home hoping it will hold up better than copper over the years. I have yet to brew with it.